08.00 – 08.45

Registration

08.45 – 09.45

Welcome & Opening Ceremony

09.45 – 10.15

Refreshment Break

10.15 – 11.00

Keynote Session
Distribution in the 21st Century: Opportunities and Threats - How Do We Create a Winning Formula?
Barry Stowe
Chief Executive, Prudential Corporation Asia

11.00 – 11.45

Keynote Session
Quantum Leap: From Insurance to Financial Services
Trevor J. Matthews
Chief Executive Officer, Standard Life Assurance Limited

11.45 – 12.30

Keynote Session
Mastering the Profit Equation: Optimising  Asset Management, Resources, Business Relationships and Cost Control
Kevin Hogan
Executive Vice President, Senior Regional Life Division Executive, American International Assurance Co., Ltd.

12.30 – 13.00

Audience Discussion

13.00 – 14.15

Lunch

14.30 – 15.45

Interactive Workshop I
Convergence of Financial Services : Is it a Good Thing
for the Industry and the Customer?

15.45 – 16.15

Refreshment Break

16.15 – 16.45

Concluding Remarks from Interactive Workshop I

TOP

09.00 – 09.15

Malaysian Culture & Heritage Performance

09.15 – 10.15

Special Plenary Session
Innovation - Malaysian Style : The Successful Development of a Dual Islamic Finance and Takaful System
Zainal Abidin Mohd. Kassim,
Principal and Actuary, Mercer Zainal Consulting Sdn. Bhd.
Daud Vicary Abdullah,
Managing Director, Hong Leong Islamic Bank

10.15 – 10.45

Refreshment Break

10.45 – 11.30

Keynote Session
Making New Distribution Methods Work – Successful
Use of Direct, Worksite, Internet and Affinity Marketing
Marc Van Weede
Executive Vice-President, Group Business Development, AEGON N.V.

11.30– 12.15

Keynote Session
Increasing Profits via Marketing to Existing Customers - The Key to Customer Retention
Wolf Becke,
Executive Board Member, Life and Health Markets - Worldwide,
Hannover Life Reinsurance

12.15– 12.45

Audience Discussion

12.45– 14.00

Lunch

14.00– 15.00

Special Executive Panel

15.00 – 15.30

Refreshment Break

15.30– 16.30

Interactive Workshop II
Can We Make the Public Learn to Love the Insurance Industry?
How Do We Strengthen and Improve Our Image ?

16.30– 17.00

Concluding Remarks from Interactive Workshop II

TOP

Theme: Winning Solutions to the Retirement Market

09.00 – 09.45

Keynote Session
The Demographic Time Bomb : Retirement Savings Solutions for an Aging Population
Gregory A. Boyko,
President and Chief Executive Officer, Hartford Life Insurance K.K.,
The Hartford Financial Services Group, Inc.

09.45 – 10.30

Keynote Session
Insurance Solutions to the Needs of Retirement Market
Jonathan Zhao,
Partner of Ernst & Young Actuarial services, Asia

10.30 – 11.00

Audience Discussion

11.00 – 12.30

Brunch / Closing Ceremony

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